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The future of Virtual Assistants. Industry 4.0.

The World, on 05/04/2016

British entrepreneur Kevin Ashton first coined the term The Internet of Things (IoT) in 1999 to refer to a global network of objects connected to radio-frequency identification. Nowadays IoT is the network of physical objects like devices, vehicles and buildings which are embedded with sensors, electronics, software, and network connectivity that enables them to collect and exchange data. Objects can be sensed and controlled remotely across existing network infrastructures. This creates a more direct integration of the physical world into computer-based systems. The result: efficiency improvement, accuracy and economic benefit.

Our time is always valuable, but it seems that this is highlighted when we are at work. Spending too much time looking for specific information is one the major handicaps that companies are trying to eradicate. They need fast and easy access information. In previous posts we mentioned the importance of Virtual Assistants in the business world, but what is going to be the future of VAs?.

A Spanish company, Vocalia, is already innovating in this field. They have created the first Industry 4.0 Virtual Assistant. Industry 4.0 or the fourth industrial revolution, is a collective term embracing a number of contemporary automation, data exchange and manufacturing technologies that facilitates the vision and execution of a «Smart Factory». Over the Internet of Things, cyber-physical systems communicate and cooperate with each other and with humans in real time.

Vocalia’s Virtual Robot allows company employees and customers to know about the status of a business process without leaving their workplace. They can request all the desired information and the VA will return the information required by uploading it to a web portal where users can have access to it. Everything is done with speech and visual recognition. How will this affect the industry world? Is this the future of Virtual Robots?.

Voice recognition is something we are accustomed to. VAs, like the ones integrated in our smartphones or computers, made possible for us to control everything just with the power of our voice. Visual recognition for Virtual Assistants is still evolving, but is not a futuristic dream anymore. We can manage the information we need without spending our time in futile search or leaving our workplace. All we have to do is ask for it.

Keyboards, touchscreens and the constant apps fatigue are facing the threat of becoming obsolete. Instead of that, we will enjoy complete control and access to our devices by using our voice and images. Virtual Assistants are rapidly evolving and they seem to get smarter and more sophisticated. Although future prediction can be sometimes inaccurate, it is absolutely sure that Virtual Robots are here to stay, and that their evolution will make our lives better.

By The Client Relations Factory

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